Bill Pay
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How bill pay works
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Getting help with bill pay
You can access bill pay through the online branch and the mobile app. Click the "Bill Pay" widget on the left-hand side. Add Payees, make payments, see history, and view scheduled payments.
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Can I customize the home screen to view my payees?
To customize the home screen to view your payees, you will need to first go to bill Pay to create some. You may then choose from a variety of options that best meet your needs.
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Where is my bill pay history?
You can view your bill pay history by selecting the "Bill Pay" option on the left-hand side of the home page. Select the "History" tab to view your past transactions.
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What is the time frame for scheduled payments to be processed?
Generally, your payment is received within two to seven days, depending on if it was sent electronically (ACH) or paper check.
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How are online payments delivered?
Most payments are delivered electronically, also known as ACH. Payees who do not accept electronic payments will receive a paper check via the U.S. Postal Service.
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How can I edit information about my payees, including nicknames?
To edit information about your payees, select "Bill Pay" on the left-hand side of your Dashboard. You will be able to Add a Payee and enter in a Payee Name, Payment Method, and a Default Funding Account.
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How do I send a payment to a friend at another financial institution?
To send a payment to a friend at another financial institution, click "Bill Pay" located on the left-hand side of the page and select "Add Payee." Enter in the Payee Name, Payment Method, and Default Funding account. Once the Payee is set up you may send payments to them using the Online or Mobile Bill Pay.